Gaviti
Accounts receivable automation platform.
About Gaviti
Gaviti automates the full accounts receivable cycle for B2B companies: invoice delivery, tiered payment reminders, dispute resolution workflows, and cash application matching. Day-to-day, collectors work from a prioritized queue rather than a spreadsheet, dispute notes and customer replies are logged in one place, and incoming payments are matched to open invoices automatically rather than manually. It fits mid-market B2B firms with 50+ active customers, longer payment cycles, and a dedicated AR person or team. Professional services, wholesale distributors, and SaaS companies with net-30 to net-90 terms get the most out of it. It connects to QuickBooks, Xero, NetSuite, Sage, and Microsoft Dynamics, so it can sit on top of your existing GL without replacing it. The tradeoffs are real. There is no free tier and pricing is quote-only, so you cannot evaluate it without a sales conversation. If you only need automated invoice delivery, Gaviti is more platform than you need and costs more than single-feature tools like Chaser or Invoiced. Cash application matching works well for standard remittances but struggles with complex partial payments from large enterprise customers. Implementation takes time, and smaller practices or firms with fewer than 20 active customers will not see enough volume to justify the overhead.
Best for
B2B companies wanting to reduce DSO and automate the entire accounts receivable cycle
Key Features
- Automated invoice delivery and payment reminders
- AI-powered dispute management workflow
- Automated cash application matching
- DSO reduction analytics and reporting
Pros & Cons
Pros
- Prioritized collector queue replaces spreadsheet-based follow-up, reducing time spent deciding who to call next
- Dispute management logs customer replies, internal notes, and resolution steps in one thread per invoice, not scattered across email
- Cash application matches incoming payments to open invoices automatically, cutting manual reconciliation time for high-volume AR teams
- DSO reporting tracks collection performance over time and flags which customer segments or invoice tiers are dragging averages up
- Native two-way sync with NetSuite, QuickBooks, Xero, Sage, and Microsoft Dynamics means invoice and payment data stays current without manual exports
- Automated reminder sequences can be segmented by customer tier, invoice age, or payment history rather than blasting all customers with the same message
Cons
- No free trial or self-serve evaluation — every prospect goes through a sales demo before seeing real pricing
- Pricing is quote-only and scales with invoice volume or user count, so costs can climb quickly as the business grows
- Cash application matching breaks down on complex remittances with partial payments, deductions, or non-standard payment references, requiring manual intervention
- Smaller practices handling fewer than 20 to 30 active customers will not generate enough volume to offset the implementation effort and subscription cost
- Onboarding requires configuration of reminder sequences, dispute workflows, and ERP sync rules — expect two to four weeks before it runs without supervision
- Chaser and Invoiced cover basic reminder automation at lower cost if dispute management and cash application are not priorities
Ledger Brief Take
Goes beyond basic invoicing to handle the full AR lifecycle, including the messy middle parts like dispute resolution and cash application that most tools skip. Built specifically for B2B workflows where payment cycles are longer and relationships matter more than consumer-style automation. The comprehensive approach means fewer integration headaches but potentially more complexity than firms just looking to automate invoice delivery.
Frequently Asked Questions
Common questions accountants ask about Gaviti.
How much does Gaviti cost?
Gaviti does not publish pricing. It is quote-only and based on factors including invoice volume, number of users, and which modules you need. There is no free tier and no self-serve trial. Expect a sales call before you see a number.
How does Gaviti integrate with QuickBooks and Xero?
Gaviti connects natively to QuickBooks Online and Xero, pulling open invoices and pushing payment status updates in both directions. The sync keeps AR balances current without manual exports. NetSuite, Sage, and Microsoft Dynamics are also supported natively.
Who is Gaviti built for — small firms or larger ones?
Mid-market B2B companies with a dedicated AR function get the most value. Think wholesale distributors, SaaS businesses on net-30 to net-90 terms, or professional services firms with 50 or more active customers. Solo bookkeepers and small practices are not the target and will find it over-engineered.
How does Gaviti compare to Chaser or Invoiced?
Chaser and Invoiced focus primarily on payment reminders and are cheaper and faster to set up. Gaviti adds dispute management workflows and automated cash application, which neither Chaser nor Invoiced handles at the same depth. If you only need reminders, Gaviti is more platform than necessary.
Is customer payment data secure on Gaviti?
Gaviti is SOC 2 compliant and uses encryption in transit and at rest. Payment data handled through the platform follows standard SaaS security practices. Review their DPA before connecting it to a NetSuite or Dynamics environment with sensitive customer records.
Does Gaviti handle partial payments and deductions automatically?
Standard remittances match well. Partial payments, short-pays, and deductions from large enterprise customers often require manual review. The cash application module flags mismatches but does not resolve complex deduction reasoning on its own.