Chaser
Accounts receivable automation for small businesses.
About Chaser
Chaser runs automated payment reminder sequences on behalf of small businesses, sending personalized follow-up emails and SMS messages to overdue clients at intervals you configure. It connects directly to QuickBooks, Xero, Sage, and FreeAgent, pulling live invoice data so reminders reference the correct amounts and due dates without manual input. Clients receive a branded payment portal link where they can view invoices and pay without calling the office. The escalation logic is the core differentiator: tone shifts from friendly to firm as invoices age, and you can segment campaigns by client relationship tier so your best accounts never receive the same message as a chronic late payer. Chaser fits sole practitioners and small bookkeeping practices managing receivables for 10-50 client accounts, and owner-operated product or service businesses with recurring invoices. It is not built for high-volume debt collection or enterprise AR departments — firms running hundreds of simultaneous collection workflows will hit the platform's limits quickly. The built-in credit checking tool pulls risk scores before you extend terms, which is useful during onboarding new clients. The main friction points: there is no free tier, so you pay before you know whether the reminder cadences match your client base. The reporting dashboard covers average debtor days and collection rates but does not export cleanly to Excel without Zapier. If you already use a practice management platform with built-in AR nudging, Chaser may duplicate functionality you are already paying for.
Best for
Small businesses wanting polite, automated payment chasing without damaging client relationships
Key Features
- Automated payment reminder sequences
- Personalized payment chasing campaigns
- Real-time accounts receivable tracking
- Credit checking and risk assessment
- Client payment portal integration
Pros & Cons
Pros
- Reminder sequences escalate in tone automatically as invoices age, removing the need to manually chase each overdue account
- Client segmentation lets you run different campaigns for VIP accounts versus chronic late payers within the same invoice run
- Live sync with QuickBooks, Xero, Sage, and FreeAgent means reminders pull correct balances without re-keying data
- Branded client payment portal lets debtors view and pay invoices directly, reducing inbound payment queries
- Built-in credit checking pulls risk scores on new clients before you extend payment terms
- SMS reminders available alongside email, increasing response rates for clients who ignore email
- Real-time AR dashboard shows average debtor days, collection rates, and outstanding totals across all tracked invoices
Cons
- No free tier or meaningful trial period — you commit $35 per month before testing whether the cadence logic works for your client mix
- Reporting exports require Zapier to reach Excel or Google Sheets; native export options are limited
- Duplicates AR nudging features already present in Xero or QuickBooks for firms that use those platforms' built-in reminders
- Not suited to high-volume or adversarial collections — escalation stops at firm-but-polite and does not integrate with debt collection agencies
- Smaller user community than category leaders like FreshBooks or Zoho Invoice means fewer third-party tutorials and peer workarounds
- Per-user or per-entity pricing increases costs quickly for bookkeepers managing receivables across multiple client businesses
Ledger Brief Take
Tackles the delicate balance of persistent collections without alienating clients through tone-aware automated sequences that escalate appropriately. The personalized reminder engine goes beyond basic templating to maintain relationship quality while pursuing payment. Smart positioning for practices that prioritize client retention over aggressive collection tactics.
Frequently Asked Questions
Common questions accountants ask about Chaser.
How much does Chaser cost and what does the entry plan include?
Chaser starts at $35 per month. The entry plan covers automated reminder sequences, the client payment portal, and integration with one accounting platform. Credit checking and advanced segmentation features are available on higher tiers. There is no free plan, and no publicly advertised free trial as of 2024.
How does Chaser integrate with QuickBooks and Xero?
Chaser connects natively to QuickBooks Online and Xero via direct API. Once connected, it syncs invoice status, amounts, and client contact details in real time. Reminders automatically stop when an invoice is marked paid in your accounting platform, so you do not chase settled accounts. Setup takes under 30 minutes for a standard chart of accounts.
How does Chaser compare to using Xero's built-in invoice reminders?
Xero's native reminders send basic scheduled emails with no tone escalation and no client segmentation. Chaser adds campaign-level control, SMS, a branded payment portal, credit checking, and AR reporting. If you need only simple scheduled nudges, Xero's built-in feature is sufficient and free. Chaser earns its cost when you manage diverse client relationships that require different collection approaches.
Is Chaser appropriate for a bookkeeper managing AR for multiple client businesses?
Yes, but check the pricing structure before signing up. Chaser charges per connected entity, so running it across five or more client businesses raises the monthly cost meaningfully. It works well for bookkeepers who want a single dashboard across client accounts rather than logging into each client's accounting platform separately.
How does Chaser handle data security for sensitive invoice and client information?
Chaser stores data on AWS infrastructure with encryption in transit and at rest. It holds ISO 27001 certification and publishes a GDPR compliance policy. Invoice data is pulled via OAuth tokens from connected accounting platforms — Chaser does not store your accounting platform credentials directly.
Will automated reminders damage relationships with long-standing clients?
Only if you configure them poorly. Chaser lets you assign clients to separate campaigns with different tones and intervals. You can exempt specific contacts from automation entirely or set a minimum relationship age before reminders trigger. The risk is not the tool itself but skipping the segmentation setup and sending the same firm escalation to a 10-year client as to a new account.